Kitchen & Bath Galleries

We are in the process of stripping our kitchen and redoing everything Walked in Kitchen and Bath on Glenwood Ave. on a Saturday afternoon. We spent 25-30 minutes in the store browsing appliances, countertops etc. The entire time we were in the store no one approached us or asked if they could assist us in anyway. As we walked by both people sales people on our way out the door no one asked us if we had any questions or needed any information. I will never grace those doors again! I am also a designer and have sent people in there to get help and ideas and I will never do that again either

We went to buy new equipment in the Kitchen & Bath Gallerie showroom, 8411 Glenwood Ave #107, Raleigh, because we hoped that a large company had professional installers and there would be no headache with it. I am not very concerned if I was not welcomed (although in US it is a rarity); professionalism is more important for me. When we had questions we approached the only one seller who was sitting at the table and asked recommendations.

We liked one of the hoods and one of the cooktops and bought them. He also recommended the installer. We called the installer, agreed on the day of installation and asked for the price - 200$. When he began to remove the hood, it was not very neat. After installing the new hood, I discovered that one side of the hood does not fit snugly against the wall.

Since the slightest gap can cause vibration and strong noise --- I didn't like it, but he did not react (my husband assumed that it was an uneven wall, although the whole kitchen adjoins the wall perfectly, but where the hood is suddenly uneven) And the scratched kitchen cabinet near the hood didn't make me happy either! Surprise! He did not have an important tool as a level!

When he installed the cooktop, he was not going to put a seal under the cooktop. He did not consider it necessary! We had to insist. He did it poorly and now one side of the cooktop periodically bounces up! After, he also raised the price by 100! Wonderful new equipment spoiled by installation. Not happy

Critical: Professionalism I walked into this business as I just bought a home a d need my bathroom and kitchen remodeled. I walked around looking at the showroom and passed many people sitting at their desks. Not one person greeted me or asked me if they could help. I turned a d walked out. I will spend my money elsewhere.

Worked with Shaq and was so impressed on his knowledge of different appliances and companies. They were so professional and always willing to help whenever we called and came by. Great value and great place to buy appliances.

I don't have sufficient superlatives to describe our experience working with Kim Kruskamp and Kitchen & Bath Galleries. We remodeled two bathrooms and only had vague ideas of what we wanted. Kim steered us in the right direction every step of the way. She took our vague ideas and turned them into beautifully executed reality. Everything was handled professionally with a solid dose of kindness and patience.

We walked into the store at 4:39 on a Friday. We were the only patrons in the store. There were 6 employees sitting around. Granted it was close to closing time but no one greeted us and not one person asked us if we needed any help. I guess they just wanted to go home. We will take our business elsewhere

We used Kitchen & Bath Galleries to remodel our outdoor kitchen. Their employees were very knowledgeable and helped us to select the best outdoor-friendly products for our project. The materials were delivered and installed in a timely fashion. The finished product is even nicer than we had expected. I highly recommend Kitchen & Bath Galleries. We could not be happier with the finished product!

The service, communications and timeliness was poor. I paid and ordered a high end Dishwasher and it took over two months for it to finally get installed in my home. When purchased, I was given dates it would be in and installed. I understand manufacturing and shipping delays, but was what entirely unacceptable was the total lack of communication and caring.

If I did not call K&B Galleries, I never heard from them. I never received a proactive communication, and often never got called back when promised. I finally escalated the situation from my salesman (who was not proactively helpful or caring) to his boss, and never got a call back from the boss. Miraculously, the DW finally appeared after the escalation call. The installation was great.but it was done by an outside contractor and not K&B Galleries company/personnel. Stay away if your looking for great service and caring.

The folks at Kitchen & Bath Galleries have been trusted partners of mine since the late nineties. They're careful attention to details, thoughtful design, and craftsman like installation is rare to find in today's cabinet companies. Their expertise extends well beyond just cabinets. They also offer stylish countertops, appliances a chef would covet, beautiful tile, and fine plumbing products.

Being a residential home builder, I've teamed up with K&B Galleries on many projects, including my own home renovation, over the years and they've always exceeded expectations.

We remodeled our home in 2019, including our kitchen, which my wife had a vision for a modern style. Christy Rosario helped us design our new cabinets with the space we had available and the team at Kitchen & Bath were instrumental in finding the appliances to match our cabinet design and installed all of our cabinets and appliance on time during our complete remodel reconstruction.

They were "spot on" with their recommendations and provided excellent service. Kitchen & Bath Galleries has Superior Service in our opinion compared to all other business vendors in North Carolina. They have a great team to help you build your dream kitchen & bathrooms in your new or remodeled home!

We used Kitchen and Bath Galleries several years ago for our kitchen remodel. Recently, the trash can cabinet broke off. I contacted them, thinking they could recommend someone to come and repair it. They sent out one of their contractors who repaired it better than new and it was under warranty! We are very pleased with the first job they did for us but this really proved what a top notch company they are.

They did our remodel years ago. Every morning I look at them and am so thankful we did it and worked with kitchen and bath! They thought of the little things. like the small Cunard for cookie sheets, the pots drawer that extends out and the spice rack. The whole design is perfect for our lifestyle. Thank you kitchen and bath!

We were very impressed with our experience at Kitchen & Bath Galleries from our visit to the store to installation of our new Wolf Range. We were immediately greeted and told someone would be right with us. We were lucky to have Bill Ginsler who helped us. Bill is the BEST! He was very patient and helpful answering all of our questions - including through email and phone.

He was not your typical sales guy - he wanted us to make sure we could get the necessary venting in our kitchen before selling us the range. He also wanted to make sure our set-up of gas and electric was right. Delivery of the Zephyr Hood and deliver/installation of our Wolf Range was great too. The two gentleman who installed the oven were professional and friendly. Kitchen and Bath Galleries will be our go to for any kitchen/bath needs in the future!

I could not be any happier with the job they did for me. I have worked with many companies over the years and Kitchen & Bath Galleries are on a different level than all of them. The service was excellent. The product lines were endless. Their knowledge was amazing. Their interest in making sure my budgeted amount was met was wonderful. From the showroom floor.to the measuring trips to my house.to the install, they were as professional as it gets.

I would recommend them to anyone that wants an excellent product for a fair price while working with professional people. As you can see, I work with about every department they had. We would not use anyone else!

We recently bought kitchen appliances, and have had an awesome experience. We had shopped around, and their selection and prices were the best. But their customer service is over the top. We worked with Bill G., who is knowledgable, helpful and patient. They let us buy during a sale, assisted with manufacturer rebate paperwork, and held delivery until we were ready for the appliances to be installed. When there were a couple small problems after installation, Bill helped get them repaired quickly under warranty.