Kurtis Kitchen & Bath

Started the kitchen demo and remodel long time ago with Kurtis Kitcken finally starting project. They do great work but there shipping and warehouse operation sucks. I paid $1200 for this granite sink that they shipped from their location. Thus Farr this is the only glitch, Kurtis kitchen this is strike one. Got the project manager coming out tomorrow, he can explain how and why.

Install team of Andy and Kayla did a great job. They were crystal clear in all their communication. They cleaned up on a daily basis so that our kitchen was somewhat accessible each night. At the end of the project they left the kitchen in great shape and cleaned as much as I would expect. Andy was the lead installer and he was extremely detailed in his work and very patient with us as curious customers. I would recommend Andy and Kayla to all friends and family to complete their next kitchen renovation.

Just had my oak kitchen cabinets refinished to a more modern look. The company was very quick to respond to my inquiry and send someone out quickly to do a free in-home estimate. Everything went exactly according to schedule which is such a relief as I've dealt with other companies in the past that would push things out frequently. All of the guys (Jason, Shane, and Isaiah) that came in and worked on this project were very professional, extremely polite, and did a wonderful job! I couldn't be happier with the entire experience and the outcome. I would definitely recommend them to anyone looking for cabinet refinishing!

Mike, Sean, Florian we're all great. Always on time, prep and clean up were wonderful. The doors look like they have always been White. It makes the kitchen look so much brighter and bigger. Would definitely recommend Kurtis Kitchen! Service: Kitchen cabinet refinishing

Sean and Florian did a great job refinishing our cabinets along with Mike who took care of all the door removal and assembly. They took care to make sure to tape everything up and contain any mess to the work area. Very pleased with the results. Service: Kitchen cabinet refinishing

Rob and his crew were the best! The work was done right on schedule and to perfection. There was communication daily and at the end of each day the doors were locked things were moved out of the way. I felt very well taken care of. Service: Kitchen cabinet refacing

Shawn and the whole team did a wonderful and very professional job! They answered all of my questions. They took time to make sure I understood all of what done and the warranty covered! I would highly recommend Kurtis Kitchen and Bath to any of my friends! Service: Kitchen cabinet refacing

I had my kitchen cabinets painted, and it was a mistake to trust this company. They have salespeople come to your home and tell you they can do it all, and in reality, they can't. They delivered my cabinet drawers in poor condition. Very sloppy work. They used tape on the inside of my cabinets for the paint job. When they removed the tape, it took the finish off my cabinets.

I had to call and tell them this is not acceptable. They had to drive 40 min to the warehouse to fix the issue and then drive back to my home to install. The paint on the cabinet doors did not cover the surface area properly. You can see the dark wood grain through the paint. When I asked to speak to the project manager, he tells me my kitchen looks beautiful, and there's nothing he can do to resolve my problem.

In addition, he states that the grain in the wood will not allow the paint to properly cover the surface. If you know this, then why do your salespeople and team allow customers to pick a color that will not look like the sample doors they show you during their sales pitch? This company is dishonest and will never do business with them again.

Unless you want to take them to court don't choose this company for anything. If I could give a one star I would. They lied multiple times, broke material, have the run around, had to chase everyone all the time. 2 day install turned into a 7 month nightmare.

My project lasted over 6 months and communication from the company was very poor. They never delivered or installed on time. Numerous follow up visits were required to fix problems with quality of hardware installation and finish imperfections. Ordered products were omitted and had to be reordered. I had to telephone the installation department 3-4 times informing them of issues requiring follow up as they did not listen or make notes to the project requiring attention.

While the employees were polite, they were incompetent. I requested a discount as compensation for the aggravations, however, was flat out denied. Stay away from this company!

Read the fine print in your order / contract details. I am aware of a horror story. Allegedly, the installation crew damaged wall surfaces while performing a job. Apparently there is no avenue to recoup cost in this situation. (Despite the onsite crew stating they will handle the repairs, management later declined to do so, leveraging contract language). Ask questions specifically to KK&B's liability if damage were to occur.

Delver appointment at 8am and get door almost 10am do not trust there del time that load own truck before unloading other so driver don noe waste time

We used Kurtis Kitchen to re-face our old, dark cabinets, with some fresh, modern wrap and new doors. Unlike most big-box stores, there's no sub-contracting. We are more than pleased with the outcome. The salespeople were cordial and gave more than enough information to make our decision. One crew came in and removed the old doors, sanded down the cabinets, and prepped.

The next day a second crew came in and completed the re-facing. Having new handles, soft-closing hinges, modern shaker-style doors, and beautiful trim work left us more than satisfied. To name a few names, Shawn the installer was meticulous with the trim work, and even me with OCD was happy with all the finished edges, all the doors being spot-on level, and he even sat there with my elderly parents and I showing us how to properly adjust the doors over time.

The warranty is phenomenal and covers whatever may happen. Aaron, Kim, Andrea, all in management answered each and every question that I had even if it would've been considered "dumb, " lol. I cannot say enough good things. If you don't believe me, look at the pictures! For a fraction of what new cabinets would've cost (plus then you'd have to replace granite, line up with backsplash, deal with plumbing, etc.), we have a new and beautiful kitchen that we'll enjoy for many years to come! Everything they provide gives a high-end look. I send my strongest recommendation for hiring them if you are considering kitchen work!

I purchased cabinets and counter top from Kurtis for my basement remodeling project. Cabinets were custom ordered and available for pick up in the time stated. After installing the cabinets I provided the dimensions for my counter top, again this was manufactured and ready for me on time and a perfect fit. Jillian was my sales person/designer, she is great to deal with. I am a repeat customer and will continue to be. Great product, great service.

I contacted Home Solutions by Kurtis at 313-509-3424 (on Merrimack Road in Livonia) from an ad in the Free Press about remodeling a basement kitchenette behind a playroom bar. I was told they did not work on this kind of project. Then I received a call back saying that they would do it and we set up an appointment to have someone come out. Then another call saying they did not do this kind of project and we cancelled. Then more phone calls to see how they could help. And I mean multiple calls - each one as if the previous calls never occurred. Stay away -- extremely unprofessional.

Melissa Rowland and Scott Curd helped me realize my kitchen remodel vision. They were attentive, responsive, professional, and solutions oriented. I'm so pleased with the end result and would definitely recommend Kurtis Kitchen & Bath to anyone looking to do a similar project.

Two hours of wasted time for a in home qoute.(cabinet refacing, new doors and countertop) First 45 min spent telling us what a great company and trying to earn our trust, before a very limited selection of designs and doors. (3 in fact.) After the nail polish remover thing to show the great finish your just happy the guy didnt spill it on your existing furniture.

Some quick measuring of our tiny kitchen and 5 min on his tablet, some more confidence building of everything they were about, a price not on the contract but mysteriously revealed with the lift of the tablet screen $24,239.00 Trying to upload pics of my kitchen no larger than 10 x 10, cabinets on two walls Judge for yourself!?

Our experience with Kurtis kitchen was wonderful. They were punctual, they worked a full day, everyday, they vacuumed before they left everyday. What we really loved is the design by Shelley Cece. Our kitchen went from dark and dingy to bright and beautiful. We have had many remodel projects in our house but by far Kurtis was the BEST company we have ever hired.

Everything they promised they did. We brag to everyone what a wonderful company Kurtis is. They are not done until you are fully satisfied. AMAZING experience. Martin and Ruth Gardynik

I was looking to have my kitchen remodeled and was referred to Kurtis Kitchen and Bath by a friend. My Sales/Consultant was Melissa and right from the start, it felt like a good fit. She asked me what I was looking to have done and how much I was planning to spend on the remodeling. Given that information, she worked within my budget, offered great ideas and came up with a design that I love! Melissa was very friendly, extremely knowledgeable, and totally professional.

I feel confident that once the work is totally completed, my kitchen will look great! I will recommend Kurtis Kitchen and Bath to anyone who is thinking about remolding or updating their home.

After 35 years in the same house we finally remodeled our kitchen with the help of Kurtis Kitchens. The almost finished kitchen is wonderful to cook in! Getting to this point was a challenge though. First our salesman ordered the wrong countertop for us, and was furious with us for not wanting it. And now that the cupboards have been in the kitchen for less than six months the doors and shelves are warping! We've called multiple times to ask for replacements, and only after calling the cabinet maker and several weeks were weable to replace the warped cupboards. Sadly we're still waiting for a replacement shelf. I cannot recommend Kurtis Kitchens to anyone.

Kurtis Kitchen & Bath did a remodel on our kitchen. While the designer did a super job, there were a couple of measurements that were off even though the project manager was supposed to double check. One major discovery was AFTER we received our stove, it was discovered that our garbage/recycling cabinet and the drawer above could not be opened. The counter top and backsplash were already installed by this time, so they wound up ordering us a smaller cabinet and had to rebuild the cabinet from the inside.

The other issue was our refrigerator not fitting completely under the cabinets and they had to cut notches out to get the hinges to slide all the way back in. The subcontractor, while really nice, was not overly good at getting things repaired and would put us off saying it would get done. The drywall job was a whole other story and was done poorly.

The communication between Kurtis Kitchen, the subcontractor, and us was pretty much sub par and there times we took off from work that we didn't need to do and lost vacation time as well as pay. One hand did not know what the other was doing, resulting in two HVAC people and two plumbers. Plumber utilized by subcontractor was a buffoon and when installing the water line to our new refrigerator, he went to test the water dispenser located on inside of refrigerator by pushing the button, letting the water run out, onto shelf, down freezer drawer and onto floor, closing the door and walking away and didn't even offer to wipe up the water on the floor.

When he returned a few days later to install the gas line for the stove (because he was not told about having to do that previously), we wound up coming home to our house FILLED with gas. He told another contractor we had there for other work that he couldn't even smell if there was a gas leak. Luckily, by day's end the smell was out of the house. Flooring people were another issue - they used Riemer Floors (do not recommend this place) and their subcontractor did not want to install vents on the floor and was finally told to do so, but threw our old vents on our front lawn and not in dumpster and proceeded to lose one set of screws to one of the new vents.

We had Riemer back two additional times to fix the trim pieces and they still are not really correct. According to one of the Riemer employees, this flooring subcontractor is on the passive aggressive side. No kidding. One other thing (which is not uncommon with contractors) was the time stretched out to twice what they told us (5-6 weeks turned into 11 weeks). Overall, the kitchen is beautiful, but I cannot honestly say I would overall recommend Kurtis Kitchen UNLESS they send their own people and not a subcontractor to do the work.

We had one employee to do a bit of drywall repair and three other employees to get cabinet issues taken care of and they did a great job. Most of the people were genuinely nice and pleasant to deal with, but they also blow sunshine and tell you what you want to hear and that things will be taken care of and then you have to keep on them to do it and some of it gets done but some of it doesn't.

I recently had a new countertop, sink, faucet and garbage disposal replaced in my kitchen. Shelly in the sales office was extremely helpful in assisting me with the design and especially in helping me find a sink. She was very thorough in explaining all the details and answering all my questions. The delivery and installation staff were very accommodating in working around my schedule and both delivery and installers were right on schedule as promised. George did a magnificent job on installation.

I was concerned about possible damage to painted walls due to the tight fit of the new counter, but George got the old counter out and the new one in without even the slightest scratch. Post-installation clean-up was great. This was certainly not one of Kurtis' large or more expensive projects, but they made me feel like a very valued customer and took personal care of my project from beginning to end. I could not be more pleased with the final results. I have told everyone what a great job they did and would encourage anyone with a project of any size to let Kurtis do it!

This is the worst company ever! NO NOT USE THEM! They have a very poor quality of workmanship, which they think is totally acceptable. They provide damaged products, also try to change prices on you after contact is signed. The owners try to get you to accept their damaged products. After a year of working on a kitchen project it was never complete, I have cabinet doors that have damage and chipped paint. The wall boxes are also damaged. The company should be closed down for trying to take advantage of homeowners!

This is the third time I did business with Kurtis. As always I am happy with my purchase. The have great products and selections. The people are helpful, professional and knowledgeable. I will use them on future projects without hesitation. They stand behind their products.

A little over a year ago, we had our 2 entire bathrooms demolished and then redone by Kurtis. The tile work was done masterfully by Andre and the plumbing was completed well too. The glass shower was poorly done by a man employed by Livonia Mirror and Glass. He had to come back several times to rectify the problems while the owner of the company was not helpful making the job right. An entire wall mirror (which also came from Livonia Glass) was installed and appeared to be first quality but after the job was completed I noticed that it had a "circus mirror" effect when a person stands away from it.

When I called Kurtis to report it, they were uncertain about what I meant so I asked them to have the owner from Livonia Glass observe it himself. When he came he said very little, he would not tell me what he could do to make it right. After he left I called Kurtis and the owner said the imperfection is within the standards allowed. He refused to do anything about it so I called Kurtis and after several attempts to resolved the problem, they often did not return my telephone calls and they too refused to make a monetary refund or perform a complete mirror replacement. Buyer beware.it appears when a person expects and pays for first-quality work and materials, Kurtis may not make it happen.

I had work done at my home in 2002. I live in Ann Arbor. Was not happy with the work at the time as finishes were not up to my standards. Walls had waves as well as ceiling. Paid another contractor to re work the drywalls and Celine to get thing correct. Currently -- 2016-/I am installing a deck and my current contractors needed to raise the French doors as they were installed improperly by Kurtis.

After removing the doors there was dry rot on the rim joist as well as sub floor and around the opening. Had a lifetime warranty-- didn't honor it. There are many places to go, get references and check work!

The quality of the cabinetry was not in line with the price paid - 1/2 inch particle board construction with plastic veneer. Additionally the veneer had a distinct horizontal pattern which was not applied to the cabinets in a consistent manner (none of the doors had the veneer pattern lined up and on some parts of the cabinets the veneer pattern was installed vertically.) The only goal of Kurtis Kitchen's appears to be to make money with little emphasis on providing quality kitchen designs or cabinetry. I would not recommend the cabinets sold by this firm.

We had our kitchen and 1/2 bath remodeled, and new wood floors installed. Kurtis did a great job of both designing and installing our new kitchen. We are extremely happy with the result. They set a schedule and kept to it. There craftsman were very professional and very helpful. We would highly recommend Kurtis Kitchen and Bath Centers to everyone looking to remodel.

This company led my mother to believe that a design consultation was free, then later called her on the phone to explain that they were charging her 500 dollars as a deposit for cabinetry work that she never agreed nor signed to have done. Thus, the "job" (that she never agreed to) was "cancelled, " and she was told that she could use the deposit as credit toward future work. *I know what you're thinking. this is very unusual language and practice for any business.

As my mother didn't want to make any fuss about it, I didn't find out about this until years later, and no dispute--other than calling Kurtis--was made. She resorted to finding some use of the "credit, " but simply could not find anything that she needs. Fast forward a few years. My uncle loses his wife 3 weeks after finding out she is sick.

He decides to remodel parts of his house and kitchen as a way of moving on. Kurtis would not let my mom use her credit towards my uncle's purchase, even after we explained how we were misled AND how my uncle had recently suffered, citing that she can only use the credit toward "her home." After studying the situation further and talking with them myself, I conclude that this a misleading, inflexible, uncaring company, and I want to make sure that everyone knows how my mother has been treated.