Marjos Complete Remodeling Service

We called in February to make an appointment for a proper assessment. Understandably, contractors are pretty booked out - so we were able to get an appointment for March 1st. After showing up to the house and taking measurements of the attic - we never heard back. We called several times (and have gotten in touch with the secretary) and still no response.

The lack of communication is a lot to be desired. Also, I know my location says Bronx NY, but this review is on behalf of a home renovation/remodeling in the Hampton Roads area.

Not recommended. Contract stated 4-5 weeks completion on a less than 100 square foot master bathroom. Took 15 weeks after numerous mistakes. Example is the door we wanted on the closet was to match the rest of the house. He ended up taking the door off the other upstairs bathroom to match with the doors for the master bath. He had to install a different door in the other bathroom that does not match.

The glass shower wall and door arrived with the wall 4 inches taller than the door. The owner Tom Davis is absent after the contract is signed. You will never see him again unless you surprise him at his office. I asked for the final inspection and was told to just tell his workers my concerns. Mr. Davis is totally uninvolved and uninterested after you sign the contract.

He has half of your money up front. Mr. Davis outright lied to me several times on the phone. When he called for his final payment, I expressed my concerns over the shoddy finish work. The walls have numerous defects and nail pops that I was told would be fixed. The final paint job they just painted over all the defects. No plaster and sandpaper fixes before paint. Unsatisfactory considering the massive amount I paid for this job. Mr. Davis told me he would have his guy come out but not this week because he was busy on another job.

That was in early August. 11 weeks later and I am still waiting. I did send the final payment when he called 11 weeks ago. Just another example of Mr. Davis dishonesty. I had a two-story addition and a second two car garage built in less time it took to finish my puny master bath. Numerous times my wife stayed home waiting and they never showed up.

I finally had to tell Mr. Davis if he does not let me know he is coming my wife would not be home. Communication and coordination is poor to non existent. I would not recommend Mr. Tom Davis or his company Marjos complete remodeling.

Marjo's helped us select some new appliances for our kitchen ( unusual sizes). The installers arrived & did a wonderful job removing the old & installing the 3 new appliances in under 2 hours. They made it look easy! We are thrilled both with the very positive experience we had at Marjo's & with the professional & knowledgable installers. Thanks to Tom & all--we will be back, & we highly recommend this business!

Just had two of Tom's crew install a ceiling fan and a ceiling light. They arrived early, were very professional and polite. Got the work done beautifully and efficiently and left the place clean. Marjos can do small jobs with just as much care as a major remodel. Highly recommended!

Very pleased with the work quality and speed of the installation. I should have arranged the shower curtain differently to make it look prettier to show it off. Ideal for use by a handicapped person.

Marjos remodeled my bathroom and I couldn't be more pleased. It is beautiful. The work was finished within the time frame discussed and the men doing the work were pleasant, hard working and never left anything that I had to clean up after them. I will not hesitate to call Tom Davis and Nan to help plan my next project.

Tom and Nan helped us achieve our plan of "aging in place" by remodeling our 30 year old house into a one level living area that will be able to accommodate our needs as we grow older. They made multiple suggestions that we would never have considered and were very willing to consider and incorporate our ideas. This set them apart from the other contractors that we spoke with who wanted us to take their ideas or leave them. Additionally, Tom and Nan were the only contractor we dealt with who spent the time and created computer generated plans and elevations BEFORE we signed a contract.

We knew what we were getting before we actually committed. Everyone else wanted our money before we saw what they would do for us. Their crew was very friendly, always professional, incredibly skillful and usually punctual. We never felt any concern about having them in our house and they kept the disruption to our lives to the bare minimum. We've been living in our new space for about two months now and are enjoying it more and more every day.

We had a complete Kitchen renovation, and Marjos did an OUTSTANDING JOB, we will never, never use anyone else for any of our renovations either in or outside the house! Tom and Nan are fabulous to work with, they are caring and so helpful, just a joy to be with. All their employees are a joy to have in your house! Love them all! They all went above and beyond, nothing was a problem for them.

Unlike most renovations Marjos showed up every day and Tom always called to find out if we had any questions or concerns, now that's unheard of! LOVE, LOVE< LOVE my kitchen, thank you Marjos!

Marjos did an excellent job remodeling our very outdated kitchen. We live in a small condo built in the 80s, so we really wanted to modernize and save space. Tom and Nan had great ideas, we even have a coffee maker in the wall that never has to be filled! We are so happy with our beautiful beach kitchen, its a functional work of art! It did take longer than expected, but apparently that is how these things go.

The end product is exactly what we wanted. There are some before photos in my review for reference. We support local businesses, trust me when I tell you to run from a box store remodel and choose a local remodeling company instead. We were able to communicate with Tom every step of the way, even after hours! A kitchen remodel is a big deal but Marjos helped to keep us updated and as functional as possible during the process.

Excellent customer service. Friendly staff. Completed work on time. The shower & floor is beautiful. Wish we had this done sooner! You won't be disappointed! Elliott & Joanne Seagraves

Recently remodeled a two bedroom Condo at North end. Completely gutted the whole place, floors, new doors, door way, Bathrooms, completely new kitchen, Counters and cabinets.,P aint, lighting, ect Very pleased with the results, I'll try and post a picture. The workers Kept things clean and were very proud of their work, Took a little longer than expected, but that's usually the case with construction work.

End result is beautiful. Had a few things months after that needed fixing and it was no problem to get them out there to fix it. Price seemed a little high on some things but they did an excellent job. Versus taking the low price and having to chase down the workers the whole time. Would recommend them and use them again

My wife and I just had our dream kitchen delivered! What I mean is that it looks as though a whole new room was put in the place of the old one! We had thoughts on what we wanted. We had concerns. We had a budget. Not only did the team step up for us, but Tom stayed with us and offered advice in areas that we had not considered. The whole team was available for every aspect of our project.

His suggestions made it a whole different room! I couldn't believe the results! We went with Marjos after interviewing five or so companies. Marjos took the time, got to know us, offered ideas, and were respectful from day one! We did our homework and were rewarded with a friendly group of professionals that I would recommend to anyone wanting a project, like mine, to be completed with the best results imaginable. Thank you Marjos on a job well done!

BEWARE BEWARE! DO NOT TRUST this company Marjos and the owner Tom Davis. I had a small studio that I was renovating and he approached me to give me a bid. I had a budget of 10k to remodel the studio. His bid for just the kitchen cabinets came back with a price of close to 11,000.00. After I gasped he came back with a new figure over 9,000.00. Not having done a kitchen remodel ever we thought that price was the going rate for these things. Fortunately we did not sign anything, left and went to Lowes where they designed the exact kitchen for around 5,000.00 including all electrical and plumbing.

We called Mr. Davis' company and declined their services and his secretary asked for us to please come back and give him a chance to speak with us. My mistake was going back. He suddenly said that he could give us kitchen cabinets similar to those of Lowe's but they weren't going to be the quality of his. Why didn't he offer those to us when we came into his business knowing our budget the first time?

Good question right? Well we unfortunately made a bad decision and we used him. He made us sign a contract for the amount for the cabinets, paid half and then full amount upon completion. When it was realized that I needed two new exterior doors he was very careful as to call me and explain the cost of these doors. He drew up another contract and we signed it and paid in full.

This is where it goes south. He did some other smaller misc work that he never discussed price with me or ever had me sign a contract for. After the work was completed I asked Mr. Davis for our final bill so we can square things up. He continued to put me off, month after month for a total of 7 months and then presented me with a "bill" with no prices.

I then asked him what this was and to please give us the bill. FINALLY we get a bill with a price. That bill was just shy of 10k. No receipts for this work or how he came up with this astronomical price. When we confronted Mr. Davis about this bill he was firm on his price and stated that we were getting a deal. The doors that he installed were already falling apart at the frames and when asked to fix them he stated to us that if we paid our bills he would fix our doors.

Mind you we did pay that bill in full according to our signed agreement. When I threatened him I would sue him if he did not back his work he was quick to fix the doors. I paid this man an additional 3k, wrote him a letter stating that he would not be getting anymore money from us and included my last payment of 2k stating final and last payment which he cashed. Months later he decides to sue us for not paying the remaining balance of his bill we never contracted with him, was never brought to our attention and NEVER had us sign for anything as I would have not agreed to any of it.

Unfortunately I did not check Yelp reviews or I would not have ever used this man. This man has done this time and time again, has been fined by DPOR and continues to do business. He has had multiple complaints and suits against him. DPOR fines him each time for 250.00? That's it? What this man has done and continues to do is unethical and illegal according to violations of the board regulation 18 VAC 50-22-260 {B} {6}.

His lawsuit against us was filed incorrectly on Mr. Davis' part and had to be refiled. I hired an attorney which cost me more money and after a missed deadline on Mr. Davis' part and him having an attorney of his own look things over it was advised by Mr. Davis' attorney that he didn't have a case and it was dismissed. I will be filing a DPOR complaint against this man who has cost me thousands of dollars not to mention the stress over this past year. Hopefully DPOR will finally do something to this man who continues to break the law and scam people out of money.

We have recommended Marjos many times to friends since they completed two extensive bathroom renovations for us in 2015. They stepped in after we had to fire another local contractor that had provided poor service. Marjos restored our faith in working with contractors! Marjos employees showed up every day and worked all day until the job was done.

They communicated all along the way and cleaned up at the end of the day. The result, which involved extensive tile work in marble, is gorgeous and shows real pride in their work. We would work with them again anytime.

Exceeded our expectations! We have used Marjos for 4 projects over a six year period. A master bath total remodel, a kitchen update, a powder room update & guest bath update. The bathrooms involved changing tile, raising counters, replacing counter tops/basin/faucets, etc. Extensive work. All done to the contract specifications. Work done in a timely & professional manner.

No charges above & beyond the written contract. That is why we have returned three more times after the master bath remodel. The owner makes great suggestions, but if you don't want do to them, he will do what you ask. Staff are polite, professional and protected our home while doing the work and cleaned up afterwards. Office staff responds promptly to questions, emails, etc.

Good communication. You may get a cheaper quote from a competitor but you get what you pay for.rather go with Marjos and get the job done right without any hassle. Tom Davis, the owner, always makes it right!

Tom and the guys from MARJOS did a very nice, professional job on our recent bathroom remodel. They were easy to work with, and had suggestions and useful design modifications that made a better end product. I've taken off one star because of a couple of factors-- I had to ask them to come back a couple of times to correct construction deficiencies, including one that was an obvious code violation-- they did, however, return and correct everything that we had issues with. And, I was more than a little upset when they tried to charge us for construction change orders at the end of the project that were not written and or agreed to as our contract clearly stated.

In general, however, very nice people, and very easy to work with. They clearly understood the job and had the right people to do it. Would definitely recommend them to anyone.

Consumers BEWARE. He did the same to us, he didn't listen to ANYTHING and wanted to do what he wanted. He made multiple errors in our home (doing what he wanted, and not what we told him to do) He is attempting to charge us for his errors. He omits items from the contract, and then intends to charge us additional funds. He is not truthful, use extreme caution.

Review his violations with the Virginia Board for Contractors, LIC# 2705034149 In addition to the multiple violations on the site, there are many more violations, they just purge them from the site, but you can ask them to e-mail them all to you. They will. Bad all the way around, at least the previous reviewer didn't use him, I didn't see this review when I hired him, I only saw a couple of favorable Google reviews. Dishonest, manipulative and twice the cost of our (VERY HEALTHY) budget.