In 2005, there was a need. Convertabath wanted to fill that need; to give customers an opportunity to hire a reliable and ethical contractor who could provide remodeling and modification services to all customers, no matter the budget, so that a functional and needed project could be completed even in the worst economic times. And we did it! Not only did Convertabath survive the recession, but we continue to build relationships, offer more services, and provide additional services to repeat customers.
Services
Upgrade your worn out bathroom with a new tub or shower that is not only beautiful, but durable as well. Our materials feature non-porous surfaces that make cleaning a breeze! Whether you prefer neutral or exotic, we have a look for you. We are the experts! Our knowledgeable staff will help you through this easy process.
Convertabath is highly knowledgeable in the VA HISA grant program and can guide you through the process for a painless experience. Special needs and handicapped accessible showers are one of our specialties. If you need help, we are here for you. Convertabath also installs ADA height toilets, grab bars, standing poles and other accessories upon request for an easier showering experience.
Sometimes we just need a little help. And most of us take this for granted until we find ourselves in trouble with something as simple as stepping into the shower. Convertabath can change all of that for you. And most people are pleasantly surprised how inexpensively we can accomplish this. From walk-in tub to shower conversions, grab bars, standing poles, ADA height toilets, bench seats and other showering accessories, you've come to the right place if you call Convertabath!
Refinishing bathtub/shower units, vanity tops and kitchen countertops can provide spectacular results at a fraction of the cost of replacement. Convertabath can renew and repair any surface without the hassle of spending thousands of dollars or dealing with the mess of demolition. Convertabath finishes can typically be applied in just one day and provide years of service.
Reviews (12)
Betty W.
Jul 03, 2021
George Downing
Apr 28, 2019
Stacey P.
Mar 15, 2018
I strongly recommend Convertabath for all your bath/shower needs! They are so friendly and knowledgeable. We hired Convertabath when my aging in-laws were coming to visit for a month. First, the original bathtub/shower combo just looked old and stained from the prior owners and second, I hate shower curtains :. I was also concerned with the older generation slipping in the tub.
Even with bath mats in there, water can get under them and they don't seal correctly. I called Convertabath and not only did they make my tub/shower look amazing and really new, they made the bottom non-slip, added a grab bar, and converted the tub to a walk-in shower. They installed beautiful "walls" and walk in door. I am super happy with Convertabath and next year when I redo my master bath, guess who I am calling? You guessed it! Convertabath! I wish I could figure out how to post pictures like other people do because my tub/shower looks freakin' amazing.
Even with bath mats in there, water can get under them and they don't seal correctly. I called Convertabath and not only did they make my tub/shower look amazing and really new, they made the bottom non-slip, added a grab bar, and converted the tub to a walk-in shower. They installed beautiful "walls" and walk in door. I am super happy with Convertabath and next year when I redo my master bath, guess who I am calling? You guessed it! Convertabath! I wish I could figure out how to post pictures like other people do because my tub/shower looks freakin' amazing.
No Name N.
Feb 19, 2018
I am writing this review as a very frustrated and disappointed customer. I had ConvertABath(116 N. Roosevelt Ave #124-Chandler, Az. 85226) fix my shower crack for $300+ dollars soon to find out months later they were back trying to fix it again. About 1 month later again the crack showed up. They would not provide a solution. They would not refund me.
I called and they stated they could not do anything including giving my money back. 1 year warranty and back to ground zero with the same problem. The real issue was they took my money without investigating the root cause of the problem. They gave me a bandaid solution, willingly knowing the crack would reappear. This was evident in the short warranty and attitude from the company.
How do you run a business by taking customer's money without really providing a viable solution. Do you not do your homework and find out the root cause so you can provide your customer with a lasting solution? How does a company stay in business? I would never recommend ConvertABath to anyone due to both the ethics and way they treat customer's.
They were happy to take my money without a solution and refund. I should of looked at past reviews stating disappointment and frustration. I assumed they were looking out for the customers best interest. I will be looking for another solution with a company that has a backbone, is ethical and is looking to solve the problem. It is called doing the right thing!
I called and they stated they could not do anything including giving my money back. 1 year warranty and back to ground zero with the same problem. The real issue was they took my money without investigating the root cause of the problem. They gave me a bandaid solution, willingly knowing the crack would reappear. This was evident in the short warranty and attitude from the company.
How do you run a business by taking customer's money without really providing a viable solution. Do you not do your homework and find out the root cause so you can provide your customer with a lasting solution? How does a company stay in business? I would never recommend ConvertABath to anyone due to both the ethics and way they treat customer's.
They were happy to take my money without a solution and refund. I should of looked at past reviews stating disappointment and frustration. I assumed they were looking out for the customers best interest. I will be looking for another solution with a company that has a backbone, is ethical and is looking to solve the problem. It is called doing the right thing!
Heather F.
Jan 17, 2018
I've thought long and hard about if I should write this review and I've decided it's best to be honest. The lady we spoke with on the phone is one of the owner and she is over the top friendly which had a lot to do with choosing this company. We had our shower and tub redone, we anxiously waited for our turn then the door was wrong so we had to wait longer, the next door had a chip in it and after a short time I realized that our shower and tub no longer matched each other. Now, everyone was apologetic and that was nice considering the huge inconvenience it all cost us but then I noticed there seemed to be a crack on the top part of my tub.
It was faint but it was still there. I set up another appointment for them to come out. The appointment I believe was for 8 am at about 6:30ish I got a call asking if the technician could come earlier then 8 and I apologized but explained my medically fragile child was still asleep and I just couldn't make it happen. I felt bad and usually can and will accommodate but I couldn't.
At 7:45 am the same guy that was once soooooo nice and friendly knocked on the door and was clearly pissed AT ME because I said no. I even called him out on it and said "you seem upset" and I explained why I couldn't let him in earlier (yet he still came in at 7:45 am ). He back peddled a bit but the damage was done. He did the repair which to this day is obvious and doesn't mesh and I will come back and post a picture of it.
What blows my mind is I did nothing wrong, the mistakes weren't done by me yet I was treated like I was the pain in the --- and the bad guy. I will never use this company ever again. RESPONSE 3.12.18 I'm not going to argue the Symantec's of this review. I'm the customer and have legitimate complaints. The pictures say it all. Everyone deserves to know.
We are in a worse situation then we started with and I'm a very unhappy customer who is out a lot of money. As far as me not wanting the company to contact me? That's just ludicrous and isn't true AT ALL. I don't know how come I'm the bad guy when I hired this company to do a simple job and they fell short. I NEVER like to complain but we as consumers have a right to know. I find it sad and very unprofessional how it's all been handled.
It was faint but it was still there. I set up another appointment for them to come out. The appointment I believe was for 8 am at about 6:30ish I got a call asking if the technician could come earlier then 8 and I apologized but explained my medically fragile child was still asleep and I just couldn't make it happen. I felt bad and usually can and will accommodate but I couldn't.
At 7:45 am the same guy that was once soooooo nice and friendly knocked on the door and was clearly pissed AT ME because I said no. I even called him out on it and said "you seem upset" and I explained why I couldn't let him in earlier (yet he still came in at 7:45 am ). He back peddled a bit but the damage was done. He did the repair which to this day is obvious and doesn't mesh and I will come back and post a picture of it.
What blows my mind is I did nothing wrong, the mistakes weren't done by me yet I was treated like I was the pain in the --- and the bad guy. I will never use this company ever again. RESPONSE 3.12.18 I'm not going to argue the Symantec's of this review. I'm the customer and have legitimate complaints. The pictures say it all. Everyone deserves to know.
We are in a worse situation then we started with and I'm a very unhappy customer who is out a lot of money. As far as me not wanting the company to contact me? That's just ludicrous and isn't true AT ALL. I don't know how come I'm the bad guy when I hired this company to do a simple job and they fell short. I NEVER like to complain but we as consumers have a right to know. I find it sad and very unprofessional how it's all been handled.
Erin T.
Nov 28, 2015
I'd love to give this company a good review but we have had such a difficult time with their product. They came out to spray the faux granite on our shower and bathtub in Feb 2014. We had problems right off the bat when many little spots peeled off. Since we were still under warranty the first year, they came to respray those areas. Then after the year, more peeled off and the door wouldn't close correctly.
They decided the hinges were defective and needed to replace the door. They charged us 75 dollars to respray peeled places and then also wanted to charge us 75 dollars to go pick up the new door. The company that made the door said that was pretty crazy and gave us the door without the extra charge. Then about 6 months later, more places started peeling off. Also, the places they sprayed the time before were darker than the rest of the shower pan.
They wanted to charge me again 75 dollars to respray. I had to talk with the owner and send her pictures. She wouldn't respray the peeled places (3rd time) without the 75 dollar charge but instead said that they would come and respray the whole shower pan because of the color discrepancy. The worker came and did a good job. However, within 4 days another place peeled off in the same area.
I called back immediately and sent a picture. You guessed it, they wanted to charge me 75 dollars to fix it and said they didn't touch that part. I told them I would wait until more peeled off and then would call back. To which they replyed that I should check my paper work because waiting until the situation got worse would void my warranty. REALLY? COME ON!
I so wish we wouldn't have gone with this company. It's been a year and a half and we have had nothing but trouble. They refuse to make things right and say they are doing nothing wrong because it's all in the contract. Please think twice everyone before you choose this product. You will have a headache for sure.
They decided the hinges were defective and needed to replace the door. They charged us 75 dollars to respray peeled places and then also wanted to charge us 75 dollars to go pick up the new door. The company that made the door said that was pretty crazy and gave us the door without the extra charge. Then about 6 months later, more places started peeling off. Also, the places they sprayed the time before were darker than the rest of the shower pan.
They wanted to charge me again 75 dollars to respray. I had to talk with the owner and send her pictures. She wouldn't respray the peeled places (3rd time) without the 75 dollar charge but instead said that they would come and respray the whole shower pan because of the color discrepancy. The worker came and did a good job. However, within 4 days another place peeled off in the same area.
I called back immediately and sent a picture. You guessed it, they wanted to charge me 75 dollars to fix it and said they didn't touch that part. I told them I would wait until more peeled off and then would call back. To which they replyed that I should check my paper work because waiting until the situation got worse would void my warranty. REALLY? COME ON!
I so wish we wouldn't have gone with this company. It's been a year and a half and we have had nothing but trouble. They refuse to make things right and say they are doing nothing wrong because it's all in the contract. Please think twice everyone before you choose this product. You will have a headache for sure.
Theresa N.
May 09, 2014
My husband, father, and myself have been trying to contact Convertabath several times in the past two months to set an appointment for resurfacing and shower remodeling. We would call about once a week to test our luck. Every time we'd call their business number, a lady by the name of Sarah (their office manager, secretary, who knows) would answer and stated that she took down our information for a follow up call. NEVER HAPPENS.
We figured they may have been busy, so we've made numerous attempts to contact them to set an appointment for their services. No follow up, no phone call, NADA. Ms. Sarah keeps saying that we'll get a response back same day, but our contact information must have fallen into a black hole. It's unfortunate that they conduct such poor business especially since BBB has claimed them to have ethical and excellent business practices. Not sure how much longer they'll hold on to such a "reputable" title if they're incapable of servicing new clients. Disappointing!
We figured they may have been busy, so we've made numerous attempts to contact them to set an appointment for their services. No follow up, no phone call, NADA. Ms. Sarah keeps saying that we'll get a response back same day, but our contact information must have fallen into a black hole. It's unfortunate that they conduct such poor business especially since BBB has claimed them to have ethical and excellent business practices. Not sure how much longer they'll hold on to such a "reputable" title if they're incapable of servicing new clients. Disappointing!
Esther M.
Dec 11, 2013
I used Convertabath several years ago. The workers were all very helpful and did a great job. However.after a while, the product started wearing off. Keep in mind that we had 3 full baths done, and only 2 of us live in the home (college kids are away). So it's not like the rooms were being heavily used. Anyhow, Convertbath offered to touch up the areas, for a flat $65 labor charge.
So far so good. But the problem was (and this happened at least 2 times) that they never matched when they did touch up! Technicians said it was not possible. So I have a sink area that has tiles that are subtly yet visibly different from the other part of the vanity and a shower with the same problem. So the product is definitely NOT durable. In retrospect I would only use this as a short term solution. The other thing to know (and this IS in the very fine print) is that you will no longer be able to use your soap trays or any suction-cups on any treated service.
So far so good. But the problem was (and this happened at least 2 times) that they never matched when they did touch up! Technicians said it was not possible. So I have a sink area that has tiles that are subtly yet visibly different from the other part of the vanity and a shower with the same problem. So the product is definitely NOT durable. In retrospect I would only use this as a short term solution. The other thing to know (and this IS in the very fine print) is that you will no longer be able to use your soap trays or any suction-cups on any treated service.
Dana S.
Dec 02, 2011
A few weeks ago, a Convertabath, Inc. employee applied a faux granite spray finish to my guest bath vanity and shower surround. Upon completion, I noticed several areas that were peeling off. I expressed my concern immediately to the employee at my home and he said, "It's normal and it will be fine when it dries". Once the finish dried, I examined it further and found additional peeling, clumps, areas where the finish was applied over old caulking and areas where the finish wasn't even applied. Weeks later, a member of my household simply rubbed his hand across the sink bowl and pieces of the finish came off. (At this point the sink faucet hadn't even been re-connected yet!) When I repeatedly expressed my concerns over the poor quality of the work to Convertabath management, their suggested resolution was to re-spray the areas. (I assumed until their one-year warranty expired - then I was on my own!) When I requested a refund, they not only kept the $1,000+ from the poor quality work but also demanded $1,400+ for a job they hadn't even started.
Jennifer D.
Mar 26, 2011
Buyer Beware! You may think you are receiving a "quote" which is actually a CONTRACT. The person who gave me my quote was an hour late and dragged dirt through my house to my bathroom. Then proceeded to ask me to sign what I thought was a quote. Although I decided not to use Convertabath, I then received a lawsuit filed against me for the cost of the work!
Even though they NEVER DID THE WORK, I paid them to have them drop their lawsuit. :( :( :( I am writing this because I am still very angry that such a disreputable company got my hard earned cash and also hopefully to save you, fellow yelper, from this very upsetting and thoroughly disappointing outcome.
Even though they NEVER DID THE WORK, I paid them to have them drop their lawsuit. :( :( :( I am writing this because I am still very angry that such a disreputable company got my hard earned cash and also hopefully to save you, fellow yelper, from this very upsetting and thoroughly disappointing outcome.
Joy M.
Mar 01, 2011
I love what Convertabath did to my 20 year old bathroom countertops, shower and bathtub! They look like brand new! Even the ugly "shell sinks" look great again. They also covered up a pink formica with wood trim laundry room countertop with their product and it looks like granite now. Yep.it covered the wood trim too! Amazing. I highly recommend this company! You can't beat the price either!
Jessica F.
Apr 13, 2009
Convertabath took my old 1950's cast iron tub from filthy to fabulous in minutes! (Insert infomertial voice here) My bathtub was so old that no matter how hard I scrubbed it and bleached it it was always filthy looking. I was going to put in a new one until I found out if was almost $1000 to replace it. I got a coupon in the mail from Convertabath ($50 off) and it ended up costing me less than half to have it resurfaced.
The staff there were extremely friendly and courteous and made sure to keep in constant contact with me regarding quote appointments and when the technician would arrive to do the work. Their prices were very reasonable and the quality of the work they did was impressive. My tub looks brand new and clean for the first time.
The staff there were extremely friendly and courteous and made sure to keep in constant contact with me regarding quote appointments and when the technician would arrive to do the work. Their prices were very reasonable and the quality of the work they did was impressive. My tub looks brand new and clean for the first time.
