Bk Plumbing & Bath

My tenant had an issue with the kitchen sink, and slow draining tub, They called The Plumber Guy, Daniel the plumber addressed the sink and said it needs a part to fix, didn' t remedy it! Then went to the tub, put a snake in 15 min later he collected $295. When my tenants told me this So I I called Daniel directly, Attitude in place and asked him about the going rate for use of the snake is generally $70-100. with all the reputable plumbing companies, his answer was we are a better company. My tenants got totally ripped off, and in essence, It was me. I have told my tenants always get my approval. WHAT A RIP OFF COMPANY!

My kitchen faucet completely broke on a Saturday and Tina who answered my call was very friendly and accommodating and sent Roman over within a few hours to install a new one that I purchased on my own. The price to install was about average based on my research. All in all a very nice and professional job done by all. I will definitely be using them again.

The master bath was leaking and I found the company with the largest number of good reviews. Avery, Mike, Eric, Darrin, Justis, Brian and Jason were all just the best! They were true professionals in every aspect. Highly recommended!

When Roman installed our new water heater he noticed our gas meter was leaking gas. He saved us. Great people great service. Service: Boiler installation

Ian does such a great job. This is the second time we have used The Plumber Guy and requested Ian again the second time. Great service, good prices. Really feel we can trust them. Service: Boiler installation

Carlin was very efficient, clear and concise with explaining everything that would need to happen. I would definitely refer friends and family. Thank you again! Natasha Taylana Allen

Enjoyed his knowledge of plumbing services and equipment. I would recommend Roman again to do my plumbing in my . Service: Waste disposal repair

Work was done efficiently and completed well. Will keep an eye out for any drips, but all is good now. Faucets are not dripping and work easily once again. Service: Tap repair

The service was excellent. Daniel was pleasant, professional and knowledgeable. We will definitely be using this company again. Services: Leak investigation and repair, Boiler repair

Way to expensive just to change filters (I had the Filters) and flush water heater $254.00 NO WAY JOSE. I called my handy man charged me $75.

Joe was great very professional. He was honest didn't try to sell me anything more then I needed and actually gave me information on how to save money. I would say joe was very honest and you don't come across ppl like this. I mean come on what company tries to save you money they are always trying to sell you something. Joe came in I told him what was wrong he fixed it with no BS! I will definitely use this company again and I am requesting joe come back out!

I saw that my Rudd water heater was leaking today so I called The Plumber Guy since they were an authorized dealer it was still under warranty. Someone was at my house in about 15-20 minutes and started work right away. They swapped out the water heater under warranty and had me up and running again in about 3 hours which included them having to go get the new water heater. I was very happy with their service.

The representative came to my grandmothers house and told her it would be $1300 to install a new water heater. She had already purchased a new water heater and had it at her house. All he had to do was take out the old one and put in a the new water heater. This is so disappointing considering he is doing this to other elderly people in sun city. Thankfully she knew better and found a different company that only charged her $200

Excellent installation of a new boiler. Guy was very professional from the initial contact and quoting to a quick follow-up after the work was completed. He arrived perfectly on-time and completed the work to very high standards, leaving the place spotless. I am very happy with The Plumber Guy and would not hesitate recommending his services to friends.

The work was fine for plumbing as they knew what they were doing, but the price was outrageous. $250 to install two shower handles that I provided, with a coupon! Maybe I need to be a plumber. Quote was $750 for a free standing ice maker to be put in also with a water line and drain line that was nearby the unit. I Had to decline that one. I guess the worst part was the tech was stoned. I get its 2020 post election and its legal now, but common!

I called on a Monday because I discovered an upstairs toilet leak over the weekend. The lady that answered the phone was great and was quick to get someone out (the reason for more than 1 star). The guy they sent out was nice and seemed to be knowledgeable. The toilet was removed and the angle stop replaced, then I was told that the floor was rotted and would need to be replaced before any other work could be done.

That cost me $200. I was told that they had a guy that could replace the floor and that and he would contact me. I did get a message from the guy about a week later. I called him back and left a voicemail to set up a time to have him come complete the repairs, but I never got a call back. So, fast forward to me calling a restoration and remodeling company to come out and take a look at replacing the floor.

I was told that the floor didn't need to be replaced at all and they showed me what they were looking at, and explained to me why. I am thankful I never got a call back from "the "guy" because I'm sure that would have been a very pricey repair that wasn't even needed.

We had a great experience with this company. They just came to give us an estimate because we had a sewage odor coming from an area in our home. They are great with communication, from emailing and texting and calling to let you know about your scheduled appointment, to letting us know when the plumber was en route (along with sharing a photo and name of the person who would be coming to our home). Jeremy the plumber who came explained everything that he was doing.

He consulted with another plumber about our issue and suggested that we try a lower cost solution before bringing them in to do a more expensive procedure. We really appreciated their honesty and for not immediately trying to sell us on the other service. Based on our experience we will definitely call them when we need plumbing service and would recommend them to others wanting honest and efficient plumbing services.

After my grandmother was ripped off by Parker and Sons on a toilet install, I elected to install a new toilet in her other bathroom myself but needed a new shut off valve and just could not get the stubborn old leaking valve off and did not want to risk damaging the supply line. I called The Plumber Guy after receiving a referral of them from a local real estate agent.

The office manager (Patrice or Patty) answered my questions and informed me there was no charge to show up and there would only be a charge if work was completed. They notified me by email and phone call of when the plumber, Estevan Leyva, was on his way. He arrived on time, was professional, provided a competitive quote ($134), completed the job in less then 45 minutes and left zero mess.

Very impressed with the work and the honest assessment of the work needed and the competitive price. Parker and Sons charged my grandmother $1,400 for the 1st toilet, and installation of the toilet, a new toilet supply line and 1/4 turn shut off valve. She is 97 years old and her son who is in his mid 70's was also present when their plumber arrived. Parker and Sons ripped my grandmother and uncle off!

Complete rip off and consumers are taking notice. Not sure if the "Sons" are taking over but ever since Parker and Sons went to commission based plumbers, I am hearing more stories about them ripping people off. Thanks to The Plumber Guy, very honest and highly recommend them!

I am so pleased with the service we got from this company. After calling multiple plumbers and even having one come Into our home and charge us a lot of money to do the exact same thing we already did. This company came in spent a lot of time and helped us. Our plumber guy was Danny and he was kind, funny and fixed our problem and we could not be happier.

I've used them around two years ago and "Ziggy" was great! He cleaned the drains and they worked perfectly. He was efficient and the charge was reasonable. Couldn't ask for better and will definitely call them again when I have a problem.

Needed to replace our kitchen faucet and a valve, the scope of work a bit more difficult than most. Jeremy showed up a bit early (he called first for the heads up), repaced the faucet and leaky valves, the old tubing and even "cleaned up" the piping set-up! Fast, friendly and knowledgeable! We will call should the need arise.

We are a totally satisfied customer of The Plumber Guy! Yesterday was the second time we've used them (different plumbing problems each time) and we would definitely call on them again if the need arises. First of all, I like that they have someone answering the phone when I call the office, rather than an automated attendant. Patrice in the office was friendly and helpful, she looked up my account from previous, and arranged for the same technician (Jeremy) to come out for the service. Jeremy is extremely knowledgeable, and he was able to resolve my problems quickly on both occasions, and the charges were very reasonable. We highly recommend The Plumber Guy.

I called for a second opinion after a quote from the first plumbing place that was recommended to me. I found these guys on Yelp. Working on an issue at my Dad's house, I am not sure what I am going to do or who I am going to use, but even at this point I have to say that the customer service from The Plumber Guy has been outstanding! They have been friendly, quick to set up an cost-free appointment, prompt, and seemingly honest in their assessment and quote. I'm still trying to decide what to do, but I feel like if I used these guys, I would be very satisfied!

Absolutely amazing! I wish I could give more stars. Carlin came out to quote us a tankless water heater, the price was around what we thought and was able to start today. We ended up getting a tankless system and a whole house filtration system as well. Extremely professional and answered all my questions and I feel we got a reasonable price for what we bought.

Please know These systems are not cheap but long term worth the money investment. Watching him take the time to do all the modifications that have to be done from a regular 13 year old water heater to this one are not for joe homeowner to do, hire someone. We will definitely call them for any other plumbing needed items or maintenance!

Came on time as promised. Fixed the problem right away. I will put them on my list for future plumbing needs.

Water pouring from our kitchen faucet when in use, unable to find the leak. called the plumber guy and got an appointment for next day Julio showed up on time, actually a little early.explained problem to him and he proceeded to tighten the faucet head."it was difficult to get the egg off my face" never thought to check that the head was loose. Julio informed me that this was a "courtesy call" and i would not be charged the $79 fee. Will definitely utilize their services, if needed, and recommend them. Thanks Julio, and thanks to The Plumber Guy.

Have used Yelp for years but never written a review. Today is the exception. Used The Plumber Guy to replace the hose's on the kitchen faucet. The best part is, they had a guy in our area and he was to the house within a few hours (I know this might not always be the case). Estevan was our service rep and was outstanding. Talked us through the repair and even gave us some advice going forward in dealing with our aging faucet. Next time I won't try and fix my plumbing issues myself, I will call The Plumber Guy.

Guy and Dave came to our rescue in the run up to Christmas Eve in Dec 2016, having had 4 engineers previously try to sort the struggling Worcester boiler and stone cold radiators. The Plumber Guy replaced the boiler, resolved a dangerous gas leak we were unaware of, and sorted all the pipes/radiators out. All finished by 16H Christmas Eve! Then again, in Dec 2017, we needed our annual gas safety check, and a temporary provisioning of sudden leaks in two bathrooms to see us over Christmas. Gas safety check performed with success. Highly recommended The Plumber Guy for a professional and "no messing" approach! Will use again in 2018!

Guy saved our bacon and was able to supply and install a new boiler a week before Christmas. He was prompt with his communications, turned up on time, and worked solidly all day. Wouldn't hesitate to use him again.

I am giving this company 3 stars because of the following: The customer service was excellent once I got someone on the phone. He was personable and arrived at the property promptly and fixed the problem. HOWEVER! Rodney F. was accurate when he stated that the website's number for emergencies was not an accurate number. I had to number hop just like he did.

I complained about this. I felt he was vague in his explanation and didn't really take my complaint seriously to do anything to change the narrative. I almost fell over when he charged me over $800 to stop a water tank leak which was causing flooding in the garage. I realize it was after hours, but I felt he took advantage of me because I was calling from out of state.

*****Over Charging for the hell of it**** You can't make this stuff up. Tony tried to bamboozle me. Arizonans Phoenicians here's my story. Plumber guy came out because I needed a new water heater installed, I already had the replacement waiting for Tony when he arrived. I asked Tony what the price would be, and the first thing out his mouth is "you know water heaters are expensive." Then Tony said let me find you a coupon I knew this was going to be an AZZ Reaming. Tony then says we have a $75 coupon; an the total would be $412 rip-off it is 3 connections, lighting the pilot and Tony would be done for $412 I will find someone else.

Great service. On time, reasonably priced. Ive used them 2 times already and would definately use them again should the need arise.

If you have an after hours emergency DO NOT CALL THESE GUYS. You call the number they list on their website for emergency services and you then get a voice message stating if it's an emergency to call another number they read out quickly, and ONLY ONCE, so if you are not prepared for them to do that you will miss it and have to call again to get it.

They really should put this number on their website, they have a section for emergency services where they repeat their main number as the one to use, why not just place this special number they really want you to call instead of just having it on a voice message only. Who has time for that during an emergency you will just call the next plumber on the list.

BK Plumbing now The Plumber Guy has excellent customer service. They are very reliable and take pride in a job well done. I would highly recommend them. Great Job Guys!

Came for plumbing repair. Percise arrival. Great customer service. Job well done. Jeremy was the best representative you could ask for. Informative.